At a glance
Delete your account in the app under Profile → Delete account, or email us if you can’t open the app. Your email, name, account ID, progress and favorites are deleted, and usage statistics are unlinked from you.
01Delete in the app
- Open the Neomi app and sign in to the account you want to delete.
- Open Profile (პროფილი).
- Tap Delete account (ანგარიშის წაშლა) and confirm.
The account is deleted immediately and you are signed out.
02Request deletion by email
If you can no longer open the app, email support@resty.ge with the subject “Neomi account deletion request” from the email address of your account (or of the Google or Apple account you signed in with). We delete the account within 30 days and confirm by email.
03What is deleted
- Deleted: your account — email address, name and profile details from Google or Apple sign-in, sign-in identities, and the account ID — and the listening progress, favorites and settings stored with it. If you signed in with Apple, Neomi’s access to your Apple ID is revoked too.
- Unlinked: usage statistics (app opens, plays, searches) stay only as anonymous counts, no longer tied to your account.
- On your device: the app removes its copy of your history and favorites when you are signed out. Uninstalling the app removes everything else it stored.
- Not tied to you: book summaries and narration are shared catalog content and are not deleted.
04Retention
Account data is removed from our systems when you delete the account. Our authentication provider’s backups and hosting logs may keep copies for a limited period (up to 30 days) before they are overwritten. See the Privacy Policy for details.
05Contact us
ი/მ ტესტიო operates neomi. Registration number: 01008037033.
For privacy requests, deletion requests, questions about these terms, or content concerns, email support@resty.ge. Please identify Neomi and describe your request. Do not send passwords, payment details, or identity documents in your initial message.